Returns & Exchanges
At Qlife, we stand behind the quality of our sports gear and offer a 30-day window for returns or exchanges to ensure you have the perfect equipment for your performance. All returned items must be in their original, unused condition with tags attached to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Gear
Securely place the items in their original packaging, ensuring all protective inserts and tags are included to prevent damage during transit.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects the returned equipment, we will process your refund or ship your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing